Last updated: May 12, 2026
Your satisfaction is our priority. Every VISIVRA order is protected by a comprehensive 60-day money-back guarantee so you can try the product with complete confidence and zero financial risk.
If you are not fully satisfied with your VISIVRA purchase for any reason, you are entitled to a complete refund within 60 days of your original order date. This guarantee applies to all packages, whether you ordered 2, 3, or 6 bottles. There are no restocking fees, no penalties, and no complicated forms to fill out.
To initiate your refund, simply contact our customer support team through the official VISIVRA website within 60 days of your purchase date. Have your order confirmation number and the email address used during checkout ready. Our team will provide you with return instructions and a shipping address for your bottles.
Please return all bottles from your order, including any that have been opened or partially used. You do not need to return empty bottles, but all bottles from your original shipment should be included in the return package. We recommend using a trackable shipping method so you can confirm delivery of your return.
Once we receive your returned items, your refund will be processed within 48 hours. The refund will be credited back to your original payment method. Depending on your bank or credit card provider, it may take an additional 5 to 10 business days for the refund to appear on your statement.
The 60-day guarantee period begins on the date of your original purchase, not the date you received the product. Return shipping costs are the responsibility of the customer. This guarantee covers only purchases made directly through the official VISIVRA website via BuyGoods. Orders placed through unauthorized third-party sellers are not eligible for our guarantee.
For any questions about the refund process or to begin your return, please contact our support team through the official VISIVRA website. We are committed to making the process as smooth and hassle-free as possible.